Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour reply warranty with all our web hosting packages, meaning each individual advice inquiry you submit is going to be responded to in only one hour maximum. Our support staff members have been trained to immediately solve any situation and to present you with timely information on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of experienced technicians who are able to respond to your query quickly. You can speak with the tech support team team by opening a support ticket from your Web Hosting Control Panel or by posting us an email message. On business days, you can also contact us on the telephone or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel provides a detailed knowledge base that is built into all areas. In each section, you’ll find a Help control key that will load for you a list of step–by–step guides on how to use a particular element or perform a specific action. In addition, we have crafted course video tutorials to enable you to get a better idea of the Control Panel’s interface.