• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to supplying a fast and proper solution to every trouble ticket sent by a user. Our professional tech support engineers will review your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average response time has proven to be 20 minutes.

  • Top quality support service
  • A First–Rate Client Care Service

  • Our customer support team members have considerable experience in the web hosting sector and are experienced enough to supply a swift solution to your problem. If, however, the issue at hand is not within the competency of a customer service technician, the helpdesk ticket will be sent to a programmer or admin for further assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help section, which features various information sources. You can browse through a routinely updated knowledgebase offering web hosting account management articles and web site administration articles, check out the how–to video tutorials or take a glance at our F.A.Q. repository.