Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help section incorporated into compu /hosts’s Web Hosting Control Panel. It offers a comprehensive repository with frequently asked questions and detailed educational articles compiled by our well–trained client support team.

  • Top quality support service
  • How–To Videos

  • For all of you who prefer to discover how to rectify a regularly experienced problem by watching a how–to video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the video clips are very short and simple to understand. They offer you step–by–step demonstrations of various web site administration techniques.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7 customer service and feature a 1–hour support ticket response time guarantee. Our competent support engineers will be available to you day and night and will fix any issue that you could possibly have within maximum one hour after the tech support ticket submission. In the majority of cases, a response will be given to you within twenty minutes.