A 99.9% Server Uptime

The chief advantage of developing your own web hosting system is that you do not have to be worried about compatibility issues – you design a specific set of software applications in such a way as to be compatible with a defined set of hardware components. The final result is something a whole lot more stable and dependable, since there are much less potential risks of failure. We’ve set up our cloud hosting platform atop proven hardware components along with a seriously customized version of Security–Enhanced Linux in an attempt to create a fully secure and safe environment for all your sites.

This is the reason why, with all our web hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on first–class hardware parts fabricated by Juniper. Also, on every single router, we’ve configured a firewall with a complex set of rules to be able to filter all fishy requests.

Because of this, in all our datacenters – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting packages in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Regardless of the fact that we have done everything to lower all potential risks with our cloud hosting packages and although we offer exceptional technical support, there are times when the customer simply isn’t pleased with what we offer. Or he wants to switch to a more powerful web hosting solution, like a virtual private server or a dedicated hosting server.

That is why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will receive a full refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have punctiliously selected each individual member of our 24x7 support department so that we can offer the best support service you can possibly get. Each one of our technical support engineers has several years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. What’s more, they are available to you 24x7x365 – you will be able to call them at any moment and they’ll respond back to you as fast as possible.

Their average ticket response time is just 20 minutes, while with many other web hosting companies you have to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to within sixty minutes.

24/7 Technical Support