When you acquire your own web server, you shall have more flexibility in regards to what you are able to install and run when compared with a shared web hosting account. With a shared service, you have access only to your own account, hence you are not able to install server-side software. While this is not a predicament for the majority of script-driven apps, there are some which have specific requirements and need particular software to be present on the machine either for some additional functions or for them to work at all. In case you have experience, you won't have any difficulties to run the machine, but if you don't, you may simply not have the competencies to manage everything and use the script apps that you want. If that's the case, you can use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and assist you with any problems that you may face.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all virtual private server plans that we offer and you could add it either during the signup or at any time later on via your billing CP. It includes an hour of custom work on your web server, so our administrators can easily help you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in the event that it doesn't work efficiently, so you will not need to waste time to find out what is wrong because they can help you in a very quick and professional way. Since this is a one-time upgrade, you can get it only if you need it and if a particular task takes a shorter period, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you cannot do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all of our Linux dedicated web hosting and as long as you add it, our experienced admins can aid you with anything on your server. This includes installing any third-party software which you may want to use on the machine and troubleshooting any script which functions badly or does not run at all. Our upgrade comes with sixty minutes of work and if a certain task is not very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left within your billing CP and use them when you need support again. The Installation & Troubleshooting upgrade could be ordered at any time, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support later, you'll be able to add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but in case you need additional work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the best possible way.