Q: Why do I have to move my web site? What does website migration consist of?
A: When your present hosting provider can no longer meet the demands of your site, or when you face continuous downtime, or if you are made to wait for hours for the technical support staff to get back to you, it may be smart to switch your provider, i.e. to move all the files for your sites as well as your databases from your current provider to your new provider. At compu /hosts, we realize that this can often be hard & time–consuming. This is the reason why we will perform all that for you for free!Our capable technical team members will move your website content from your current hosting provider to us. Our techs have got extensive experience with web site migration and can handle everything – from a standard WordPress–driven blog or Joomla™ CMS–driven site, to an extremely elaborate, custom–made web application.
Q: How much time will the web site migration process take?
A: There are plenty of aspects to take into consideration – the overall amount of web files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. Even so, we do try to carry out all web site migrations within a 48–hour time window. Smaller–sized websites are transferred faster – usually in less than 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: We do not gather any sensitive information. We’ll require, however, the login info for your present web hosting account and the name of the site that you’d like to transfer.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: Your website will work just like it did before with your former hosting provider. Once we have finished the transfer, your website will be configured to work on our web hosting platform and we will alert you to preview it. If it is working correctly, all you will have to do is update the NS records associated with your domain name. Your site will be transferred to us without any downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: While we move your content, your web hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform as long as we can access the Control Panel and there is FTP access available.The only sites that we cannot migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.